Privacy Notice

Last updated: December 5, 2024

Thank you for choosing to be part of our community at Real Time Intelligence, Inc. ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns, please contact us at support@rtintel.com.

When you use our app websites (ep360.net, pfep.ep360.net), mobile application ("App"), and services ("Services"), you trust us with your personal information. We take your privacy seriously. This Privacy Notice explains what information we collect, how we use it, and what rights you have. If you do not agree with any terms, please discontinue use of our Services.

1. What Information Do We Collect?

Personal Information You Provide: We collect personal information that you voluntarily provide to us when registering for the App or Services, such as your name, phone number, email address, and any other information you choose to provide.

Information Collected Through Our App: We may request access to certain features on your mobile device, including Bluetooth, to provide our Services. You can change permissions in your device settings.

2. How Do We Use Your Information?

We use your information to provide and improve our Services, communicate with you, and comply with legal obligations.

• To Send You SMS Notifications: With your express consent, we may send you SMS alert notifications related to our Services. These alerts are opt-in only, and you can opt out at any time by following the unsubscribe instructions provided in the messages or by contacting us at support@rtintel.com.
• To Provide and Maintain Our Services: We use your information to deliver the Services you have requested, including managing your account and providing customer support.
• To Comply with Legal Obligations: We may process your information to comply with legal requirements, such as responding to lawful requests from public authorities.

3. Will Your Information Be Shared With Anyone?

We do not share or sell your personal information to third parties for marketing or sales purposes. We may share your information with third-party service providers who assist us in operating our Services, such as our SMS provider (e.g., Twilio), solely for the purpose of providing the Services to you.

These third-party service providers are contractually obligated to protect your information and use it only for the purposes of providing the Services.

4. How Long Do We Keep Your Information?

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

5. How Do We Protect Your Information?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no method of transmission over the Internet is 100% secure.

6. What Are Your Privacy Rights?

You can review, change, or terminate your account at any time. You have the right to opt out of SMS communications by following the instructions provided in the messages or by contacting us at support@rtintel.com.

7. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. If we become aware that we have collected personal information from a child under age 18 without parental consent, we will take steps to delete that information.

8. Updates to This Policy

We may update this Privacy Notice from time to time. The updated version will be effective as soon as it is accessible. If we make material changes, we may notify you by email or through a notice on our website or App.

9. Contact Us

If you have questions or comments about this policy, you may email us at support@rtintel.com or by post to:

Real Time Intelligence, Inc.
6100 Rockside Woods Blvd N
Independence, OH 44131
United States